All orders are shipped via the United States Postal Service. You will receive a tracking notification once your item has been shipped. In stock items typically leave our studio within 1-3 business days. Made to order items will have a lead time listed in the item's description. All orders are carefully packaged for shipment in our best effort to ensure that your candles and melts arrive safely.

INTERNATIONAL CUSTOMERS
International orders may take up to 2-3 weeks from shipping date. International customers are responsible for any customs fees and/or tariffs depending on your country.

LOST, STOLEN, OR DELAYED ORDERS
Unfortunately, we do not have any more information than you do once an item is shipped. If there is a problem with your shipment, please contact your local post office and give them your provided tracking number.

Laughing Crow Candle Co. is not responsible for stolen packages, lost items that cannot have the insurance claimed (tracking labels that read "Delivered"), or any other delays/errors made by the Post Office.

Click here to insure the safe delivery of your package by adding signature confirmation to your order.

RETURNED ORDERS
Please verify that you have provided the correct mailing address before placing an order. If a customer has entered incorrect information, they are responsible for additional postage to resend it. If you choose not to have it resent, we will refund you the cost of the items less the original shipping fees.