WHAT IS A PREORDER?
A preorder is an order placed for an item which has not yet been released or has not yet been made.

WHY SHOULD I PREORDER?
Preorders often eliminate the need to worry about something you wanted selling out before you had the chance to purchase it, creating a more relaxed shopping experience.

HOW DO I PREORDER?
Add the preorder to your cart and check out like you normally would, then sit back and relax! Your payment will be processed and you will be notified once your order has shipped.

WHEN WILL I RECEIVE MY PREORDER?
Production times vary and will be listed on the preorder page of the items being purchased. On average, the preorder process takes about 5-10 business days.

WHERE CAN I VIEW THE STATUS OF MY PREORDER?
Updates regarding the status of preordered items will be announced publicly on our Instagram page and in our Facebook group. If you need help with your specific order, you can send an email through the shop contact page and we will get back to you as soon as possible.

CAN I PURCHASE A PREORDER ITEM AND A RTS ITEM AT THE SAME TIME?
Yes, but keep in mind that your ready to ship item will be held back to combine ship with your preorder item. If you would like your ready to ship item to be delivered sooner, please order it separately.